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Vous êtes actuellement sur le site Air Caraïbes en anglais. Peut-être qu'une autre version du site sera plus adaptée à votre besoin ?

You are currently visiting the English version of Air Caraïbes website. Maybe another version will be more suited to your needs?

Actualmente estás visitando la versión en inglés del sitio web de Air Caraïbes. ¿Quizás otra versión se adaptará mejor a tus necesidades?

Travel with peace of mind: at the airport

In the registration area

Visuel enregistrement en ligne

ONLINE CHECK-IN 48 HOURS BEFORE YOUR FLIGHT FACILITATES YOUR PROCEDURE

Visuel bornes libre-service

OUR SELF-SERVICE KIOSKS ARE REGULARLY CLEANED

Visuel comptoirs désinfectés

OUR COUNTERS ARE REGULARLY DISINFECTED

Visuel distance

A SIGNAGE IS PUT IN PLACE TO RESPECT DISTANCES

 

  • In order to limit the number of people, the passenger's companions who will not be travelling are not accepted in the airport, except for the purchase of airline tickets at the sales counter.
  • Online check-in, self-service kiosks and automatic baggage drop-off allow you to save time, avoid waiting at files and thus limit contact. Seats allocated during online check-in allow you to optimize the distribution of passengers within the cabin.
  • All our equipment and furniture are cleaned and disinfected regularly (self-service kiosks, automatic baggage drop-off, check-in counter, etc.)
  • All our check-in counters are equipped with protective Plexiglas windows.
  • Signage is put in place to facilitate physical distance.
  • Wearing a surgical mask is mandatory for all our customers, as it is for our check-in staff.
  • Security control procedures will be adapted to limit physical contact.

 

In the boarding area

Visuel billet

FOLLOW THE BOARDING INSTRUCTIONS GIVEN IN RELATION TO YOUR SEAT NUMBER.

  • The boarding rooms and counters are cleaned regularly with disinfectant products.
  • Depending on your airport of departure, a check of your temperature with a non-contact infrared thermometer can be carried out. Your temperature must be below 38°C. If your temperature is higher, you may be denied boarding.
  • Signage is put in place to facilitate physical distance.
  • Boarding is carried out in a sequenced manner in small groups starting from the back of the cabin towards the front. On the regional network, boarding is carried out from front to back.
  • Wearing a surgical mask is mandatory for our customers and staff in the boarding area.
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