You are currently visiting the English version of Air Caraïbes website. Maybe another version will be more suited to your needs?
Disruption news flash
Don't beat about the bush!
Come directly to our Air Caraïbes points of sale!
Making your travel experience even more enjoyable is our daily driving force.
From the moment you book your flight to your destination, our teams are committed to your well-being, both on the ground and in the air, and offer you top-quality services.
Monday to Saturday from 7am to 7pm
Sunday and holidays from 7am to 3pm
Rates in effect from a landline phone are subject to change.
Monday to Saturday from 7am to 7pm
Sunday and holidays from 7am to 3pm
Rates in effect from a landline phone are subject to change.
E-mail : groupes@aircaraibes.com
Morne Rond, Route de Sandy Ground
97150 Marigot - Saint-Martin
Tél. : + 590 (0)5 90 52 05 10
97150 Marigot - Saint-Martin
Tél. : +590 (0)5 90 87 10 36
2027 Simpson Bay - Sint Maarten
Tél. : +599 (0)5 99 54 67 66 3/4
Esquina Winston Churchill y Max Henriquez Urena
Edificio in Tempo Suite 201/101 - 22032 Santo Domingo
Tél. : +1 809 621 77 77
E-mail : aircaraibes@generalairservices.com
Aeropuerto International De Las Américas
1er étage - Hall Départs - 11336 Santo Domingo
Tél. : + 1 809 549 93 04
11 rue Oge, Plaza Platinium, Pétion-Ville
Tél. : +509 29 15 00 00
E-mail : reservation.haiti@aircaraibes.com
Contact Italie
SCOPRIRE SRL
Via Teglio, 9
20158 Milan
Tel.: + 39 02 67077382
E-mail : aircaraibes@scoprire.eu
Monday to Saturday 8am to 9pm
Sunday and public holidays 9am to 8pm
We do our utmost to ensure that you have a pleasant trip.
If we have failed to meet your expectations (baggage, flight cancellation or delay, downgrading, etc.), our Customer Relations Department is at your disposal after your flight to deal with your complaint as quickly as possible.
The advantages:
- It's quick and easy: you file your claim online for any irregularities experienced during your flight.
- You receive instant confirmation that your claim has been registered on our website.
- Your claim is processed more quickly, with confirmation sent within 24 hours (excluding weekends and public holidays), informing you of the admissibility of your claim and the documents required to study your request.
- You will receive a reply from our company within 21 working days of receipt of all the documents requested (remember to check the "junk mail" folder in your mailbox).
Examples of requested documents : Airline ticket or electronic ticket confirmation e-mail (including ticket number) and price paid, boarding passes, baggage tags, airport report, etc.
