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Allowances and sizes

Baggage in the hold on the transatlantic network:

Air Caraïbes recommends that passengers to take note of their baggage allowance (indicated on the travel memo) in order to travel with confidence.

Baggage in the hold on Air Caraïbes

Find out more about our hold baggage allowances on the transatlantic network (for adults and children over 2 years and under 12 years old).
 

Travel classes

For all passengers

 and passengers travelling with

Silver Preference

For the passenger travelling with
Silver Plus,
Students 18-25
Préférence

For members of
Flexil or members of
Gold and Diamant
Préférence

Special requirements

Soleil class
BASIC

(economy)

No checked luggage1 bag weighing
23kg*
1 bag weighing
23kg*
 

Soleil class
SMART FLEX

(economy)

1 bag weighing
23kg*
2 bags weighing
23kg*
2 bags weighing
23kg*
See conditions here

Caraïbes class
SMART and FLEX

(Premium economy)

2 bags weighing
23kg*
2 bags weighing
23kg*
3 bags weighing
23kg*
1 bag weighing 23kg for
passengers with connecting flights
(regional flights).

See conditions here 

Madras class
SMART and FLEX

(business)

2 bags weighing
32kg*
2 bags weighing
32kg*
3 bags weighing
32kg*
1 bag of 32kg
passengers with connecting flights
(regional flights).

*Perks available on direct transatlantic flights without transfer.

 

 

Children below 2 years of age:

Baggage allowance in the hold for children aged -2 years on the transatlantic network

1 baggage item weighing 10 kg accompanied free of charge by a foldable stroller (umbrella stroller) or car seat.
Strollers and car seats must be checked in an protected by a plastic bag.
On the Basic fare, babies do not enjoy any baggage allowance or free umbrella stroller.
We offer a baby flat rate of €30 for all equipment (stroller, car seat, folding crib, etc.) exclusively for booking folders comprising a booking for a baby. 

 

Excess baggage

Air Caraïbes authorizes excess baggage under the conditions listed below on the transatlantic network (long haul flights):

1- Exceeding the baggage allowance:

- €100 charge per additional bag, checked in less than 48 hours before departure.

Excess baggage limit: 3 additional bags* allowed (1 included in baggage allowance + maximum 2 paid bags)

*Subject to approval, depending on hold storage capacity on day of departure.

 

2- Exceeding weight allowance on the transatlantic network
 

€50 fee per bag each way when weighing over 23kg with a maximum weight of 32 kg per bag.

 

3- Oversize baggage on the transatlantic network

€50 fee per bag each way when exceeding 158cm. Your lag is considered oversized baggage when the sum of its dimensions exceeds 158 cm (height + width + length). Oversized baggage must be booked at least 48 hours in advance.

 

Sports equipment exceeding 2.5m cannot be accepted and will go through FREIGHT.

xtra bag

With XTRA BAG, book your excess baggage at Xtra light prices

Baggage in the hold on the regional network

(Fort-de-France, Saint-Martin, Pointe-à-Pitre, Saint Lucia, Santo Domingo)

 Simply ratesFlexible ratesFLEXILPRO ratesCard holder rates
1st 23kg bag in hold€30 for short-haul
€40 for medium-haul
1 bag includedin the total 30 kg allowance can be divided into two separate bagsin the total 30 kg allowance can be divided into two separate bags
2nd 23kg bag in hold€40 for short-haul
€50 for medium-haul
€40 for short-haul
€50 for medium-haul
€40 for short-haul
€50 for medium-haul
€40 for short-haul
€50 for medium-haul
3rd 23kg bag in hold€80 for short-haul
€150 for medium-haul
€80 for short-haul
€150 for medium-haul
€80 for short-haul
€150 for medium-haul
€80 for short-haul
€150 for medium-haul
Overweight baggage charge€ 20 fee per bag with a maximum weight limit of 30kg€ 20 fee per bag with a maximum weight limit of 30kg€ 20 fee per bag with a maximum weight limit of 30kg€ 20 fee per bag with a maximum weight limit of 30kg

 

  • Simply rates conditions also apply to loyalty card passengers (Gold, Diamant, Members and Flexil pro).
  • When flying to the Dominican Republic destination, only 1 bag per passenger (if there is a possibility for extra baggage, the decision will be taken during check-in).  
  • Maximum 3 bags per passenger, including baggage allowance. 
  • The seats are free for Diamant customers and their chaperone booked in the same PNR, Gold, Silver plus, unaccompanied minor, baby (adult and baby booked together).   
     

 

Baggage allowance for children aged under 2 years old travelling on the regional network

No baggage included in the allowance, see baggage fees above.

 

Excess baggage on the regional network

Excess baggage limit: 3 bags allowed*
*Subject to approval, depending on hold storage capacity on day of departure.

Please note,additional baggage is not permitted on flights flying to / from Santo Domingo and from St Martin Grand Case due to takeoff weight restrictions.

 


ON ALL NETWORKS
 

Musical instruments:

Bulky and fragile instruments require prior approval from the special transport service. They must be placed in rigid cases or packaging with rounded corners. The request must be made when booking.

In the hold,  not included in the Air Caraïbes baggage allowance. The flat rate for oversized baggage is €50 each way. 

If you prefer to travel with your instrument in the cabin you must pay for an additional seat (Extra Seat) for large baggage, the maximum weight per seat being 75kg.
 

 

SPECIAL BAGGAGE:

This includes the following equipment: 
 

  • Camping equipment: backpack, sleeping bag.
  • Hunting equipment: firearms are allowed in checked luggage (ammunition be packed separately in a box, not exceeding a gross weight of 5kg).
  • Fishing equipment: Two rods, one reel, one net.
     

Not included in the Air Caraïbes baggage allowance. The flat rate for oversized baggage is €50 each way. 
 

 

SPORTS EQUIPMENT:

This includes the following equipment: 
 

  • Scuba diving equipment, sailboards, surfboards, kite surfing equipment and bicycles (provided that the object is placed in a protective cover, and any bike de-assembled into parts). Sailboards are not accepted on ATR flights.
  • Water ski / snow ski equipment: skis, one pair of ski boots and sticks.
  • Golfing equipment: One pair of shoes, one bag + clubs.


Free if included in the baggage allowance (provided that the object meets the weight and dimension requirements of 90cm X 75cm X 55cm max.).
If greater than the allowance, a flat rate will be applied of € 50 each way.
Passengers who are allowed two bags (students of 18-25 years old, passengers flying Madras and Caraïbes class, Silver Plus, Gold, Diamant card holders) can use one of two bags for carrying sports equipment free of charge (provided that the object meets the dimension requirements of 90cm X 75cm X 55cm max.).
 

*oversized baggage


RESPONSIBILITY FOR BAGGAGE IN THE HOLD

The company is legally responsible for baggage from the moment baggage is taken at check-in until the passenger has picked up his/her baggage from the baggage carousel in the airport at the final destination.
 

The passenger is responsible for the contents of his/her luggage. The transport of luggage not belonging to the passenger him/herself that has been accepted from a third party is strictly prohibited.
In the event that the passenger declares to no longer be the owner of his/her luggage, the company reserves the right to refuse carriage (in accordance with the general conditions of carriage and the conditions of the ticket) and engage in legal proceedings against him/her.
 
The passenger may be asked to attend an inspection of his/her baggage (delayed, checked or unchecked) at the request of customs officers or of any other government official.
The Carrier shall not be held liable for damage or loss experienced by the Passenger on this occasion, especially if the latter refuses to attend the inspection of his/her luggage.
 

The company is not responsible for the following items transported in checked baggage:
 

  • Medication
  • Jewelry
  • Money (cash)
  • Stock or securities
  • Business papers
  • Identification (ID cards, passports, driving licenses, family record books)
  • Checkbooks, credit cards, etc. ...
  • Valuables (car keys or house keys, cameras, camcorders, laptops, mobile phones, hi-fi equipment, etc.)
  • Fragile items (vases, frames, bottles, etc..)
  • Perishables (food, fish products, flowers, plants, etc.)
  • Specimens

 

Before you leave, be sure to check the list of prohibited items.


 

Cabin baggage

ON THE TRANSATLANTIC NETWORK

(Valid in the 3 classes: SOLEIL, CARAÏBES & MADRAS)

ON THE REGIONAL NETWORK

(Fort-de-France, Saint Martin, St-Barthélemy,
Pointe-à-Pitre, Saint Lucia, Santo Domingo)

1 baggage item and one accessory*
The entire set must not exceed 12 kg. 
(pockets, wheels, and handles included).

Size of baggage - cabin allowance for transatlantic flights of Air Caraïbes

 

1 baggage item and one accessory*
The entire set must not exceed 5 kg.
(pockets, wheels, and handles included).

Size of baggage in the cabin on the regional network of Air Caraïbes

 

Find out more about the the fleet of the Air Caraïbes network

Authorized baggage

Type of baggage and maximum dimensions authorized: baggage templates are available at check-in and at the gate to help you meet the required dimensions.
 

You alone are responsible for this baggage. They should be placed in the overhead compartments provided for this purpose or under your seat without obstructing access to lifejackets. In any case, bags must not be placed in front of exits or somewhere in which they could impede a possible evacuation.
 

*Authorized accessories are: 
 

  • a handbag (excluding totes) or briefcase
  • a laptop
  • a camera, binoculars or video camera
  • an coat or jacket
  • an umbrella or walking stick, a camera or a pair of binoculars or a small video camera
  • books, newspapers and magazines in reasonable quantities
  • baby food for the flight
  • an urn
  • a pair of crutches, an orthopedic device or prosthesis
  • a folding wheelchair or any medical apparatus
  • a guide dog transported either in the cabin (fitted with a muzzle) or in the hold
     

Their volume must be as small as possible with a maximum thickness of 15 cm. The format accepted on board is: 
40 X 30 X 15 maximum.

 

Bulky musical instruments carried in the cabin: Bulky and fragile instruments require prior approval from the special transport service. They must be placed in rigid cases or packaging with rounded corners. The request must be made when booking.

In the cabin: additional seat (Extra Seat) for bulky luggage, the maximum weight per seat being 75kg (on transatlantic flights only).

 

CONDITIONS OF CARRIAGE FOR CABIN BAGGAGE

From 11/06/06, the following are prohibited (with the exception of products bought in duty-free):

Liquids, aerosols, gels and pastes: mineral water, perfumes, drinks, lotions, creams, shower gels, shampoos, mascara, soups, syrups, toothpaste, liquid soaps, deodorants.

When passing airport security you must present these in a separate closed transparent plastic bag of approximately 20cm by 20cm, with a maximum tube or bottle volume of 100ml each.

In order to avoid delays at security and to avoid the risk of having your products confiscated before boarding, it is important that you read the following information.

 

WHAT YOU NEED TO KNOW
 

Which flights are affected?

All flights departing from EU airports (including Norway, Iceland and Switzerland) regardless of their destination, including domestic flights, and whatever the nationality of the airline.
 

Passengers with connecting flights

If your first flight departs from a country of the European Union and your second flight departs from a European airport (including Norway, Iceland and Switzerland): You can make buy products on board or in the airport shops. These will then be secured in a sealed plastic bag.

If you have a further transfer in a country outside the European Union: You must inquire in advance to the airline company if there are any restrictions that will be imposed.

If your first flight departs from a non-European country and your second flight departs from a European airport (including Norway, Iceland and Switzerland): We advise you to place all your liquids before departure in your checked baggage, including those purchased in airport shops outside the European Union; otherwise they will be confiscated at airport security when making your connection, with the exception of those stored in the closed transparent plastic bag of approx. 20 cm

Liquids, mineral water, perfumes, drinks, lotions, creams, shower gels, shampoos, mascara, soups, syrups, toothpaste, liquid soaps, deodorants...
 

What is the maximum size of each bottle or tube that can be carried on board?

No container may exceed 100ml.
 

What is the maximum size for the plastic bag?

This transparent plastic bag (such as a freezer bag) should measure approximately 20cm by 20cm. The bag may contain multiple objects, such as tubes, vials, aerosols...
 

Where do I get a plastic bag?

You can buy this type of plastic bag (freezer bag) in shops and supermarkets. Most European airports also offer bags on site. However, this is a service provided for passengers and not an obligation. It is not guaranteed that these bags are available in all places at all times.

We advise you to make arrangements before departure.
 

What are the permitted exceptions?

Liquid medicines You can take liquid drugs in the cabin (insulin, syrups, etc.) provided present a certificate or a prescription in your name to the security officers. There are no restrictions for solid medicines (tablets and capsules).

Liquid baby food. There is no restriction for these products. Remember to take containers that can be re-closed: you may indeed be asked to taste these foods!

In general, it is recommended that you place all your liquids in your checked baggage unless the products absolutely necessary during the flight.

If you are traveling without hold luggage and only with cabin baggage, you need to put your liquids in a plastic freezer bag measuring about 20cm x 20cm

 

Before you leave, be sure to check the list of prohibited items.

Unaccompanied baggage

Unaccompanied baggage must be handed in several hours before departure or the day before, in the freight area, apart from in the case of home collection.

A transportation file will be put together by our partners including several important documents:
 

  • The Air Waybill (AWB number in the format "923 - xxxx xxxx"): This will include the contract of carriage with the company (recto) and terms and conditions on the back (verso). This number will be required on arrival for the collection of goods.
  • A declaration of value signed by the person in possession of or person billed for new merchandise.
     

 

Our partners will indicate the anticipated delivery time based on availability. Please note that this time is purely indicative: following air travel security regulations, the sending of freight may be delayed (e.g. if the contents display opaque areas during the X-ray scan). Also, we recommend checking with the freight service for receipt of freight before the person receiving the shipment is no longer present.

 

Upon arrival, the cargo will be placed in storage awaiting collection or delivery. Be aware of storage fees in certain destinations that may occur if your client does not collect his/her package(s) 2 or 3 days after arrival!

Terms of acceptance

 

  • PACKAGING 

Packages are handled many times during transport, therefore it is very important to ensure that each of your shipments is contained in sufficiently strong and robust packaging to prevent damage.

If your shipments require special packaging, do not hesitate to ask our partners for advice. You will find the contact information in the "FREIGHT" section.

The content declaration allows the company to identify fragile packages and provide the necessary care, so make sure that you provide a complete list all your products so that temperature or handling precautions are taken (fruit and vegetables, fish, glass bottles, etc.)

Because of the need to pass through customs, our partners must be able to access the contents of your shipments (leave a spare key if there is a lock).

 

  • INSURANCE

Know that you can also take out ad valorem insurance for the transportation of your unaccompanied baggage in freight (bill mandatory). For shipments with a significant market value, there are specific transport conditions - be sure to inquire in advance (e.g. art, etc.).

 

  • CONCEALED HAZARDOUS ITEMS

Please remember that air travel regulations are complex and very strict, so do not hesitate to ask questions on all the conditions of acceptance (quantity limitations/necessary documents/packaging...).

Examples of dangerous goods: aerosols, perfumes, hard liquor, corrosive or flammable liquids, batteries, fireworks, lighter refills, cannisters for camping stoves, gas cylinders, etc.

 

The passenger is responsible for the contents of his/her luggage. The transport of luggage not belonging to the passenger him/herself that has been accepted from a third party is strictly prohibited.
In the event that the passenger declares to no longer be the owner of his/her luggage, the company reserves the right to refuse carriage (in accordance with the general conditions of carriage and the conditions of the ticket) and engage in legal proceedings against him/her.
 
The passenger may be asked to attend an inspection of his/her baggage (delayed, checked or unchecked) at the request of customs officers or of any other government official.
The Carrier shall not be held liable for damage or loss suffered by the Passenger on this occasion, especially if the latter refused to attend the inspection of his luggage.

Freight

To transport your vehicle or your personal belongings with Air Caraïbes in FREIGHT, please contact:

Your contacts

Metropolitan France
Guadeloupe
Martinique
Guyana
Saint Martin
Santo Domingo
Haiti
Cuba

Overseas Freight
Zone Juliette - Bât.124G
Rue du Thé - Orly Fret 686
94394 Orly Aéroport cedex
Tel.: +33 (0) 1 49 75 50 07
E-mail: exploitation@outremerfret.com
http://outremerfret.com/

Tel.: +590 (0)5 90 21 17 80 / +590 (0)5 90 21 17 81
E-mail: fretptp@aircaraibes.com

Tel.: +596 (0)5 96 73 60 50 / +596 (0)5 96 73 61 23
E-mail: fretfdf@aircaraibes.com

Tel.: +594 (0)5 94 28 02 39 / +594 (0)6 94 43 20 04
E-mail: fretcay.gsam@orange.fr

Tel.: +599 54 52 235 / +590 (0)6 90 34 47 87
E-mail: lionelschneider@me.com

Tel. : +809 621 8888 / +809 621 8888 ext 1202 / +809 621 8888 / +829 259 2899
E-mail: bookings@generalairservices.com

Tel. : + 509 48 91 0000
E-mail: mmirambeau@hamaserco.com / mgattereau@aircaraibes.com

Tel : +535 608 5281
E-mail: gmonfret@aircaraibes.com